Journal of Health Science and Prevention

Effect of Customer Value and Trust on Patient Revisit Intention: Satisfaction as Mediator

Salsabila Az Zahra, Naili Farida, Septo Pawelas Arso — Tue, 26 Sep 2023 00:00:00 +0000

Customer value is an important marketing strategy aspect that refers to the evaluation of products that meet value and satisfaction. Hospital has intangible characteristics of services so trust is needed. Hospitals need to instill credibility to the extent that customers believe that they can provide service products that satisfy customer needs. This study aims to determine the effect of customer value and hospital trust on repeat visits at Bekasi Public Hospital. The type of research is a quantitative observational cross-sectional using random sampling. PLS-SEM was used to evaluate the data of 125 respondents who were patients outpatient. The results of this study indicate that customer value has an effect on satisfaction, trust has an effect on satisfaction, customer value and satisfaction have an effect on the revisit intention, and trust has no effect on the revisit intention. Customer value can affecttsatisfaction and revisit intention and trust affect patient satisfaction, but trust does not directly affect intention to revisit. Satisfaction can affect the patient's revisit intention.

Preparedness Behavior of The Destana Group in Management of Mountain Raung Eruption

Dwi Dharma Yudha, Mury Ririanty, Iken Nafikadini — Tue, 26 Sep 2023 00:00:00 +0000

The volcanic eruption disaster in Indonesia caused economic problems in the form of loss of property, community productivity, damage to facilities and infrastructure due to volcanic materials caused by volcanic eruptions. a series of activities undertaken to anticipate disasters through organizing and through effective and efficient measures is called preparedness. The purpose of this study was to determine the preparedness behavior of the Destana group in facing the Mount Raung eruption disaster. This type of research is a case study with a qualitative approach. The main informants in this study were 5 members of the Destana group, Gunungmalang Village, Sumberjambe District, Jember Regency. Retrieval of data usingmethod flow model analysis.

Analysis Implementation of The Stunting Prevention Programme

Mira Ulpayani Harahap, Rapotan Hasibuan — Tue, 26 Sep 2023 00:00:00 +0000

Stunting is one of the health issues that has become a major concern for the government in Indonesia. The term stunting refers to a condition where a toddler has a lower height compared to the size that should be appropriate for his or her age. The standard used to determine stunting is a height measurement that is lower than two standard deviations below the median of children's growth standards set by the World Health Organization (WHO). The purpose of this study is to analyse how the implementation of the stunting prevention program is carried out by the health sector in the UPTD Puskesmas Gunung Tua to find out the description of the problems and provide recommendations that may be done to improve the stunting prevention program. Methods: This research used a qualitative approach with a case study design at the UPTD Puskesmas Gunung Tua. The research was conducted from December 2022 to July 2023. The data used were primary data collected through in-depth interviews with informants, the Head of Puskesmas, the holder of the stunting program, nutrition cadres, midwives, and people who have stunted babies, with semi-structured interview guidelines. Secondary data was obtained from monthly reports provided by nutrition cadres, midwives, and the community, who have stunted babies, with semi-structured interview guidelines, while secondary data was obtained from monthly reports provided by Health cadres. Results: This study found that the stunting programme has been running smoothly but in these activities, there are still some obstacles encountered, lack of resources from the puskesmas.

Service Quality Factors Affecting Interest in Repeat Outpatient Patients

Agung Prawira Chandra, Chrismis Novalinda Ginting, Santy Deasy Siregar — Tue, 26 Sep 2023 00:00:00 +0000

Patient satisfaction levels are a good sign of how well a hospital provides services. The likelihood that a patient will return increases if they are satisfied with the hospital's services, which obviously benefits the facility. In this study, Royal Prima Medan outpatients' intentions to return to RSU were examined in relation to several service quality metrics. A cross-sectional design was used for this analytical survey research study. The study's population consisted of 4,011 average outpatients at the Pulmonary and Cardiac Polyclinic from July to August 2022. A sample of 98 respondents using an unintended sampling strategy was drawn from this cohort. Methods for univariate, bivariate, and multivariate data analysis were used in this study. The findings showed that the intention to return to the hospitalized patients road was influenced by the variable quality of infrastructure (sig-p = 0.004 0.05), the variable quality of human resources (sig-p = 0.025 0.05), and the variable quality of security (sig-p = 0.015 0.05), whereas the personal quality variables (sig-p = 0.054 > 0.05, gender = 0.253 > 0.05, education = 0.322 > 0.05, and occupation) were not.. According to the study's conclusions, it is thought that providing health staff training, reducing patient costs for less fortunate patients, and creating an organizational structure focused n duties and education will all enhance the hospital.

Risk Factors Social-Emotional Development Disorders in Children

Nur Mutiara Fadhilah Hidayatullah BW, Rosdianah Rahim, Trisnawaty Trisnawaty — Tue, 26 Sep 2023 00:00:00 +0000

Monitoring development in early childhood is one of the efforts that must be done from the womb until the child is five years old. Early childhood development includes 5 different aspects, namely physical, social, emotional, cognitive, and languange development. Social emotional development includes children's ability to build interactions between individuals and individuals with the environment. The Covid-19 pandemic is a factor that can pose a risk to early childhood mental and behavioral health. This study's main goal was to look at the Covid-19 pandemic's potential risk factors for children's social-emotional development issues. The research method used an observational analytic design. Sampling through purposive sampling technique with a total 89 samples. This study using primary data from interviews with ASQ: SE, PSDQ, and respondent data sheet. The results of the study obtained mother’s education, socioeconomic status, parenting pattern, and exclusive breastfeeding as risk factors associated with impaired early childhood social emotional development during the Covid-19 pandemic. The results of statistical analysis through the Pearson Chi-Square test was obtained p-value <0,05.

Determining the Effect of Orange Peel Extract in Water on Total Cholesterol Fluctuations in HFD-Induced Mice

Sat, 30 Sep 2023 00:00:00 +0000

Hypercholesterolemia, characterized by elevated levels of total cholesterol, is a well-established risk factor for cardiovascular diseases, necessitating the exploration of natural interventions to mitigate dyslipidemia and its associated health risks. This study aimed to investigate the potential influence of orange peel extract in water on total cholesterol fluctuations in HFD-induced mice. This study used a true experimental design to investigate the effects of dietary interventions on total cholesterol levels in a female mice model. A total of 18 adult mice were utilized for this research, and they were divided into three distinct groups. The allocation of mice into these groups was as follows: Control Group (n=6): The first group served as the control and received only Aquades (sterile water). High-Fat Diet (HFD) Group (n=6) as named HFD only: The second group consisted of mice that were exclusively fed a high-fat diet (HFD) for a total of 17 days. Orange Peel Extract Group (n=6): The third group, also exposed to the HFD for an initial 10-day period, was subsequently administered orange peel extract for seven days. The total cholesterol levels of the mice that were given orange peel extract decreased from 109 ± 7.43 mg/dL to 96.5 ± 10.07 mg/dL after the intervention. This decrease was statistically significant (p < 0.05). the risk of high total cholesterol levels in mice that were given orange peel extract was 33.3%, compared to 83.3% in mice that were given aquades and 50% in mice that were still on a high-fat diet (HFD). , the results of this study suggest that orange peel extract may offer a natural and accessible approach to address dyslipidemia and reduce the risk of cardiovascular diseases. While further research is needed to confirm these findings and explore their applicability to human health.

Effect Job Demand Control-Support and Protection Motivation on Compliance in Filling Inpatient Care Medical Record Files

Sri Lestari Ramadhani Nasution, Muhammad Maulidin, Ermi Girsang — Sat, 30 Sep 2023 00:00:00 +0000

An important indicator to determine the quality of service in a hospital is about the completeness of the hospital's medical record files. There are many problems arise due to incomplete medical record files and do not recorded neatly and regularly. The incident is due to lack of medical team awareness in recording all information or actions that would be given to the patient. The aim of this study is to analyse the effect of Job Demand-Control-Support and Protection Motivation on compliance in filling out Medical Record files at RSU ESHMUN Medan 2023. This study uses quantitative research method which is analytical in nature. The total sampling of this study is 115 active nurses at RSU ESHMUN Medan. The result of the study informs that there are very strong and significant effect among Job Demand-Control-Support and Protection Motivation on compliance in filling out Medical Record files at RSU ESHMUN Medan 2023. The variable that has the most influence on Obedience with filling in inpatient medical record files at RSU ESHMUN in 2023 is the Protection Motivation variable. It is recommended to RSU ESHMUN Medan to improve the administration pattern in order to all of nurses have the same job demands and receive the same support.